Information & Assistance

Visiting
Cologne the first time or returning here after long time ago?
If so and you're a travel group, we recommand booking
and joining a guided tour into Cologne's breathtaking
cathedral that is the largest one in the world. Afterwards
your guide leads you into the old town near the river rhine
where you can see and feel how lovely this place of 2000
years' history really is. Another focus lying on the city's
most popular beer called "Kölsch" is part of our
brewery pub tour where we show you some nice locations and
their history. Try and taste some of the specialities of the
menu card and feel like home in Cologne. Our third programme
is walking through the old town like mentioned above and
continue this tour by a roundtrip on the river rhine. Breath
the fresh air on deck of the ship and be impressed of the
unforgetable view on Cologne's landmarks and sights on both
sides of the river bank. more
Domforum
In the Dom Forum they may know
everything about the Dom. For other questions and problems the
men and women are very helpful, too. more
Lost property office
The office operated by the
Deutsche
Bahn is found in Cologne's main train station oposite the Dom
(cathedral).
If you have something lost or
left in a subway car or bus, call the lost and found office of
Colo- gne's local traffic compa- ny "Kölner Verkehrs-
Betriebe
AG". The office is located in the suburb
"Sülz" at 38 Scheidtweiler Str., phone 547 36 27.
Police stations
Cologne's police can be called
day and night at phone 229-0. If you want to visit a police
station personally, please see the following adresses:
AREA DOM/RHINE
> Breslauer Platz, at the
backside of Cologne's main train station.
> Within the main train
station, Germany's federal police operates an office where one
can be helped, too.
AREA SOUTH CITY
> Waidmarkt, oposite the
church of St. Georg.
Post Offices
Cologne's main postal office
is found in the shopping centre called "WDR-Arkaden",
6-26 Breite Straße. The ope- ning hours are: mon- fri from 9am
to 7pm, sat. from 9am to 2pm
Counter of the Deutsche Bahn
For problems one can also
consult one of the employees of the Reise- zentrum (Travel
Center) in the main train station, who can offer lots of help
and advice.
The local train company (KVB)
In the subway passage at the
Dom, Neumarkt and Ebertplatz the KVB operates sales counters,
whose personel, in the rule, can help further with advice and
information - in the main cases also in English. There is also
the hotline of the KVB at 547-3333. more
Taxi Ranks
Anyone seeking an ad- dress in
town is normally in the right spot when next to a taxi. Who
else should know the city better than them? For best results
one should find their driver at a taxi stand. Where these are
is something you can learn from the "Mobile in Cologne"
chapter. more
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